Hospitality & Retail Courses
No matter how big or small your team, we will keep you up to date with what you need.
Hospitality & Retail Courses
Conflict Management
Customer Service
Level 2 Award (SCQF Level 6 equivalent)
This qualification is designed to support learners working or preparing to work in a customer service role or where using a telephone is a part of their role. It is suitable for all industries where customer service is a requirement.
Elementary Food Hygiene
The Elementary Food Hygiene course is designed for all food workers in the food industry to provide a basic level of knowledge.
The Elementary Food Hygiene course has been independently rated on the Scottish Credit Qualifications Framework (SCQF) at Level 5 with 1 credit.
Elementary Health and Safety
The Elementary Health and Safety course is ideal for all workers to provide a basic level of Health and Safety knowledge.
The Elementary Health and Safety course has been independently rated on the Scottish Credit Qualifications Framework (SCQF) at Level 5 with 1 credit.
Scottish Certificate for Personal Licence Holders
Scottish Certificate for Personal Licence Holders at SCQF Level 6
This qualification is aimed at anyone in Scotland who needs to apply for a Personal Licence to sell alcohol in Scotland.
The qualification covers the syllabus set by the Scottish government and will ensure learners understand the law, regulation and responsibilities attached to the retail sale of alcohol.
Scottish Certificate for Personal Licence Holders Refresher
Safe Manual Handling
People gaining this qualification will understand that moving and handling must be carried out correctly and will recognise its importance in ensuring a safer working environment.
Why Next Generation Training?
At Next Generation Training, we’re focused on keeping you up to date with the skills and knowledge you need. No matter how big or small your team; no matter which sector you’re in; we can help.
Here are just some of the reasons why our clients tell us we’re special.
Training you can trust
When you choose Next Generation Training, you get access to a team that has a huge amount of experience in training and in business. We listen to your needs and do all we can to exceed your expectations. We’re big enough to deliver and small enough to care.
Experience and expertise
We’re aware that the training we provide impacts on your business success and we don’t take that responsibility lightly. Everyone in our team is highly experienced and qualified in what they do. When you choose our courses, you get the power of our team behind you.
Price
Training has to be high quality, timely and appropriate. Getting it right gives you a great outcome. Getting it wrong makes it worthless. But price also matters. That’s why we go the extra mile to make sure you get great value when you choose Next Generation Training.
Here’s what some of our clients and candidates have to say...
Kirsty and her team are accessible and responsive.They work tirelessly to provide us with the training we need. Their continued support is much appreciated.
Colin McGowan, CEO
Hamilton Academical Football Club
Next Generation have been invaluable in training our people in how to respectfully and professionally manage conflict situations involving the public, both on and off board. They have worked with us in adapting training to fit our needs in the midst of the pandemic which we more than appreciate.
Grant Gardner, Technical Learning & Development Lead
HR (UK) Limited
We were delighted to partner with NGT Training who were flexible and accommodating in their approach; delivered the highest quality of training and were diligent in their follow through with certification. I would have no hesitation in recommending NGT Training and hope to work again with them in the future.
Norma Curran, CEO
VIAScotland
Very friendly and professional service. Eddie and Kirsty were very helpful and accommodating with my course requirements. Excellent service and highly recommended.
Derryl – Door Supervision and First Aid Training
I enjoyed participating in my course as each person I spoke to was kind and welcoming. I would recommend NGT to my friends and family.
Tomasz - Security Officer top up course
Kitemarks and Approvals
